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Please read so you'll
have a great understanding of when your shipment will arrive, and what
happens if the order takes too long.
What is Typical and What is
Guaranteed:
FOR ORDERS FOR SHIPPING WITHIN
THE CONTINENTAL US
What's Typical for
orders placed Mon-Fri:
Typically orders placed by 2:00 PM CST Mon-Fri ship-out on the same day
so that overnight orders arrive the next *business day, 2nd day orders
arrive the 2nd *business day, and ground shipments arrive within 3-10
*business days. (Saturday ,Sunday and Holidays are +exceptions.) There
is additional time required for International orders.
What's Typical for
orders placed Sat-Sun:
Typically orders placed Sat-Sun ship-out on Monday so overnight orders
arrive by Tuesday, 2nd day orders arrive by Wednesday, and ground
shipments arrive within 3-6 *business days from Monday. (Saturday
,Sunday and Holidays are +exceptions.) Please note that an overnight
order placed on FRIDAY, will not arrive until MONDAY, the next *Business
day unless you specify Saturday shipping by calling or write it in
comments, and agree to the higher Saturday shipping rate.
*Business Days =
Monday-Friday
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What's
GUARANTEED for orders placed Mon-Fri:
All orders placed by 2:00 PM CST Mon-Fri will ship-out by
the next *business day. And from the time they are
shipped-out here are the transit times that we
guarantee: OVERNIGHT = 1 *Business day, 2ND DAY = 2
*Business days, GROUND = 10 +Business days. Saturday ,Sunday
and Holidays are +exceptions. These times DO NOT apply to
International Shipments
What's
GUARANTEED for orders placed Sat-Sun:
All orders placed Friday (after 2:00 PM CST) thru Sunday
night will ship-out by Tuesday so your overnight shipments
are guaranteed to arrive by Wednesday, your 2nd day
deliveries are guaranteed to arrive by Thursday, and your
ground shipments are guaranteed to arrive within 10
*business days from Tuesday. Saturday , Sunday and Holidays
are +exceptions. |
What do we mean by GUARANTEED?
Look at the chart below:
| -if your
OVERNIGHT delivery is one day late of our guaranteed time we
credit $10 back, if it's 2 days late of our guaranteed time,
we credit back a total of $24.00 |
| -if your 2ND
DAY delivery is one day late of our guaranteed time, we
credit back $14.00 |
| -if your US
GROUND SHIPMENT or any other shipment takes longer than 10
business days transit time plus the time it takes us to
ship-out (24 Hrs. weekdays/72 Hrs. weekends) we will refund
the shipping cost.
- if your INTERNATIONAL
SHIPMENT is more than 45 days *business days transit time,
plus the time it takes us to ship out (24 Hrs. Weekdays/ 72
hrs. weekends) we will reship at our cost. |
| (NOTE: We do
not automatically credit you. To qualify for any refund on
the shipping cost, you must call or email us within 2
business days of the arrival of your shipment so we can
verify that your shipment has taken as long as you say, and
we'll credit you back the right amount from above.) |
+Exceptions are:
Backordered items |
